The Detective’s DeskJune Cole
Receptionist
What happened from your point of view?
I recorded the crack on ticket 31.
What should I check to test that account?
Rosa signed that visible-damage section at the counter.
EASY · CASE FILE
The Light That Was Already Broken
Easy · A bicycle repair shop
A mechanic is accused of breaking a lamp. Compare the order in which the lamp was photographed and handed over.
Read the case file below, or open the interactive desk to examine records, keep notes and submit your reasoning. These are the case materials, without the solution.
The scene
The customer asks for damage compensation. The shop retains the arrival photograph and numbered service ticket.
People and accounts
Rosa Hart
Customer
What happened from your point of view?
The lamp was perfect when I brought the bike.
What should I check to test that account?
My photograph from last week shows it working.
Theo Moss
Mechanic
What happened from your point of view?
The lens was cracked at intake.
What should I check to test that account?
The intake photo was attached before I accepted the bike.
Case records
Read each record on its own terms. A claim made by a person is different from a fact established by an independent record.
Case record · Reception
Intake signature
Rosa signs the cracked-lens entry before Theo’s work begins.
Case record · Reception
Arrival image
The bike has a cracked lens in the intake photograph; its ticket number 31 is visible beside the wheel.
Case record · Repair bay
Last week’s photograph
The lens was intact a week earlier. The photograph does not show its state on today’s arrival.
Case record · Repair bay
Work start entry
Theo receives bike 31 after the signed intake image has been attached.
Questions to resolve
When is the crack first independently recorded?
Who is established as having broken the lamp?
Use the interactive case desk to select your finding and cite the records that support it. The answer is checked there, and your progress stays in your browser.
Build your finding
Compare the records with each account. Work out what the evidence establishes, then separate that finding from anything it does not prove.