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The Detective’s Desk

EASY · CASE FILE

The parcel out of order

Easy · WREN DELIVERY DEPOT

Three depot workers describe successive recorded statuses for separate parcels. The depot’s verified workflow was enforced automatically. A reported sequence may start midway through the workflow, but every consecutive change must be allowed.

Investigate this case

Read the case file below, or open the interactive desk to examine records, keep notes and submit your reasoning. These are the case materials, without the solution.

Your assignment

Inspect, test and record the finding. What does the verified record establish?

People and accounts

Ola Lake

Depot worker

“My parcel’s consecutive statuses were Reserved, Dispatched, Packed.”

Piers Ward

Depot worker

“Mine went Reserved, Packed, Dispatched.”

Rhea Kent

Depot worker

“The two statuses I reported were Packed, then Dispatched.”

Case records

Read each record on its own terms. A claim made by a person is different from a fact established by an independent record.

LOCATION SKETCH

The depot floor plan

The packing bench stood near the exit. The plan does not change the enforced statuses.

The packing bench stood near the exit. The plan does not change the enforced statuses.

ENFORCED WORKFLOW

Reserved, packed, dispatched

The only allowed changes are Reserved → Packed and Packed → Dispatched. No step may be skipped or reversed, and a dispatched parcel cannot return to Packed.

This is a verified source record for this case. Compare its stated facts with the exact question.

DESK RECORD

The delivery labels

Each parcel had a valid address. A valid address did not disable workflow checks.

Each parcel had a valid address. A valid address did not disable workflow checks.

Questions to resolve

Which accounts remain consistent with the verified facts?

Use the interactive case desk to select your finding and cite the records that support it. The answer is checked there, and your progress stays in your browser.

Build your finding

Compare the records with each account. Work out what the evidence establishes, then separate that finding from anything it does not prove.

Open the interactive case More Easy case files